Last updated: January 15, 2024
Section 22 of these Terms contains an arbitration agreement and class action waiver that apply to all claims brought against Parker Villas in the United States. Please read them carefully.
These Terms of Service ("Terms") are a binding legal agreement between you and Parker Villas that govern the right to use the websites, applications, and other offerings from Parker Villas (collectively, the "Parker Villas Platform"). When used in these Terms, "Parker Villas", "we", "us", or "our" refers to the Parker Villas entity.
The Parker Villas Platform enables users ("Members") to publish, offer, search for, and book services. Members who publish and offer services are "Hosts" and Members who search for, book, or use services are "Guests." Hosts offer accommodations ("Accommodations"), activities, excursions, and events ("Experiences"), and a variety of travel and other services (collectively, "Host Services," and each Host Service offering, a "Listing"). As the provider of the Parker Villas Platform, Parker Villas (or its affiliates) does not own, control, offer or manage any Listings or Host Services. Parker Villas is not a party to the contracts entered into directly between Hosts and Guests, nor is Parker Villas a real estate broker, travel agency, or insurer. Parker Villas is not acting as an agent in any capacity for any Member, except as specified in the Payments Terms of Service ("Payment Terms"). To learn more about Parker Villas's role see Section 15.
We maintain other terms and policies that supplement these Terms like our Privacy Policy, which describes our collection and use of personal data, and our Payments Terms, which govern any payment services provided to Members by the Parker Villas payment entities (collectively "Parker Villas Payments").
You can search for Host Services by using criteria like the type of Host Service, type of listing, travel destination, travel dates, and number of guests. You can also use filters to refine your search results. Search results are based on their relevance to your search and other criteria. Relevance considers factors like price, availability, Reviews, customer service and cancellation history, popularity, previous trips and saved Listings, Host requirements (e.g. minimum or maximum nights), and more.
When you book a Listing, you are agreeing to pay all charges for your booking including the Listing price, applicable fees like Parker Villas's service fee, offline fees, taxes, and any other items identified during checkout (collectively, "Total Price"). You are also agreeing that Parker Villas Payments may charge and collect any security deposit identified during checkout. When you receive the booking confirmation, a contract for Host Services (sometimes called a reservation in these Terms) is formed directly between you and the Host. The cancellation policy and any other rules, standards, policies, or requirements identified in the Listing or during checkout form part of your contract with the Host.
An Accommodation reservation is a limited license to enter, occupy, and use the Accommodation. The Host retains the right to re-enter the Accommodation during your stay, to the extent: (i) it is reasonably necessary, (ii) permitted by your contract with the Host, and (iii) consistent with applicable law. If you stay past checkout, the Host has the right to make you leave in a manner consistent with applicable law, including by imposing reasonable overstay penalties. You may not exceed the maximum number of allowed Guests.
An Experience reservation entitles you to participate in, attend, or join the Experience. You are responsible for confirming that you, and anyone you invite, meet minimum age, proficiency, fitness, or other requirements. You are responsible for informing the Host of any medical or physical conditions, or other circumstances that may impact your ability to participate, attend, or join the Experience. Except where expressly authorized, you may not allow any person to join an Experience unless they are included as an additional guest during the booking process.
In general, if as a Guest you cancel a reservation, the amount refunded to you is determined by the cancellation policy that applies to that reservation. But, in certain situations, other policies take precedence and determine what amount is refunded to you. If something outside your control forces you to cancel a reservation, you may be eligible for a partial or full refund under our Extenuating Circumstances Policy. If the Host cancels, or you experience a Travel Issue (as defined in our Guest Refund Policy), you may be eligible for rebooking assistance or a partial or full refund under our Guest Refund Policy. Different policies apply to different categories and types of Listings; for example Experiences reservations are governed by the Experiences Guest Refund Policy. See each Additional Legal Term or Policy for details about what is covered, and what refund applies in each situation.
Hosts and Guests are responsible for any booking modifications they agree to make via the Parker Villas Platform or direct Parker Villas customer service to make ("Booking Modifications"), and agree to pay any additional amounts, fees, or taxes associated with any Booking Modification.
You are responsible and liable for your own acts and omissions and are also responsible for the acts and omissions of anyone you invite to join or provide access to any Accommodation or Experience. For example, this means: (i) you are responsible for leaving an Accommodation (and related personal property) in the condition it was in when you arrived, and (ii) you must act with integrity, treat others with respect, and comply with applicable laws at all times. If you are booking for an additional guest who is a minor or if you bring a minor to a Host Service, you must be legally authorized to act on behalf of the minor and you are solely responsible for the supervision of that minor.
You acknowledge that many activities carry inherent risks and agree that, to the maximum extent permitted by applicable law, you assume the entire risk arising out of your access to and use of the Parker Villas Platform and any Content (as defined below), including your stay at any Accommodation, participation in any Experience, use of any other Host Service, or any other interaction you have with other Members whether in person or online. This means it is your responsibility to investigate a Host Service to determine whether it is suitable for you. For example, Host Services may carry risk of illness, bodily injury, disability, or death, and you freely and willfully assume those risks by choosing to participate in those Host Services.
As a Host, Parker Villas offers you the opportunity to share your Accommodation, Experience, or other Host Service with our vibrant community of Guests - and earn money doing it. It's easy to create a Listing and you control your price, availability, and rules for each Host Service.
When you accept a booking request, or receive a booking confirmation through the Parker Villas Platform, you are entering into a contract directly with the Guest, and are responsible for delivering your Host Service under the terms and at the price specified in your Listing. You are also agreeing to pay applicable fees like Parker Villas's service fee (and applicable taxes) for each booking. Parker Villas Payments will deduct amounts you owe from your payout unless we and you agree to a different method. Any terms, policies or conditions that you include in any supplemental contract with Guests must: (i) be consistent with these Terms, our Additional Legal Terms, Policies, and the information provided in your Listing, and (ii) be prominently disclosed in your Listing description.
Your relationship with Parker Villas is that of an independent individual or entity and not an employee, agent, joint venturer, or partner of Parker Villas, except that Parker Villas Payments acts as a payment collection agent as described in the Payments Terms. Parker Villas does not direct or control your Host Service, and you agree that you have complete discretion whether and when to provide Host Services, and at what price and on what terms to offer them.
The Parker Villas Platform provides tools that make it easy for you to set up and manage a Listing. Your Listing must include complete and accurate information about your Host Service, your price, other charges like cleaning fees, resort fees, security deposits, offline fees, and any rules or requirements that apply to your Guests or Listing. You are responsible for keeping your Listing information (including calendar availability) and content (like photos) up-to-date and accurate at all times. We recommend that you obtain appropriate insurance for your Host Services and suggest you carefully review policy terms and conditions like coverage details and exclusions. You may only maintain one Listing per Accommodation, but may have multiple Listings for a single property if it has multiple places to stay. Any offer of an Experience is subject to our Additional Terms for Experience Hosts.
You are responsible for understanding and complying with any laws, rules, regulations, and contracts with third parties that apply to your Listing or Host Services. For example: Some landlords and leases, or homeowner and condominium association rules, restrict or prohibit subletting, short-term rentals and sharing spaces. Some cities have zoning or other laws that restrict the short-term rental of residential properties. Some jurisdictions require Hosts to register, get a permit, or obtain a license before providing certain Host Services (such as short-term rentals, preparing food, serving alcohol for sale, guiding tours, or operating a vehicle). In some places, the Host Services you want to offer may be prohibited altogether. Some jurisdictions require that you register Guests who stay at your Accommodation. Some jurisdictions have laws that create tenancy rights for Guests and additional obligations for Hosts. For example, some places have landlord-tenant, rent control, and eviction laws that may apply to longer stays. Check your local rules to learn what rules apply to the Host Services you plan to offer. Information we provide regarding legal requirements is for informational purposes only and you should independently confirm your obligations. You are responsible for handling and using personal data of Guests and others in compliance with applicable privacy laws and these Terms, including our Host Privacy Standards. If you have questions about how local laws apply you should always seek legal advice.
You are responsible for your own acts and omissions and are also responsible for the acts and omissions of anyone you allow to participate in providing your Host Services. You are responsible for setting your price and establishing rules and requirements for your Listing. You must describe any and all fees, charges, and taxes in your Listing description and may not collect any additional fees or charges outside the Parker Villas Platform except those expressly authorized by our Offline Fee Policy. Do not encourage Guests to create third-party accounts, submit reviews, provide their contact information, or take other actions outside the Parker Villas Platform, in violation of our Off-Platform Policy.
If you work with a co-host or host as part of a team, business, or other organization, the entity and each individual who participates in providing Host Services is responsible and liable as a Host under these Terms. If you accept terms or enter into contracts, you represent and warrant that you are authorized to enter into contracts for and bind your team, business or other organization, and that each entity you use is in good standing under the laws of the place where it is established. If you perform other functions, you represent and warrant that you are authorized to perform those functions. If you instruct Parker Villas to transfer a portion of your payout to a co-host or other Hosts, or to send payments to someone else, you must be authorized to do so, and are responsible and liable for the payment amounts and accuracy of any payout information you provide.
In general, if a Guest cancels a reservation, the amount paid to you is determined by the cancellation policy that applies to that reservation. As a host, you should not cancel on a Guest without a valid reason under our Extenuating Circumstances Policy or applicable law. If you cancel on a Guest without such a valid reason, we may impose a cancellation fee and other consequences. If: (i) a Guest experiences a Travel Issue (as defined in our Guest Refund Policy), (ii) an Extenuating Circumstance arises, or (iii) a reservation is cancelled under Section 13 of these Terms, the amount you are paid will be reduced by the amount we refund or otherwise provide to the Guest, and by any other reasonable costs we incur as a result of the cancellation. If a Guest receives a refund after you have already been paid, or the amount of the refund and other costs incurred by Parker Villas exceeds your payout, Parker Villas (via Parker Villas Payments) may recover that amount from you, including by offsetting the refund against your future payouts. You agree that Parker Villas's Guest Refund Policy, Extenuating Circumstances Policy, and these Terms preempt the cancellation policy you set in situations where they allow for Guest refunds. If we reasonably expect to provide a refund to a Guest under one of these policies, we may delay release of any payout for that reservation until a refund decision is made.
Hosts and Guests are responsible for any Booking Modifications they agree to make via the Parker Villas Platform or direct Parker Villas customer service to make, and agree to pay any additional amounts, fees, or taxes associated with a Booking Modification.
After each Host Service, Guests and Hosts will have an opportunity to review each other. Your Review must be accurate and may not contain any discriminatory, offensive, defamatory, or other language that violates our Content Policy or Review Policy. Reviews are not verified by Parker Villas for accuracy and may be incorrect or misleading.
Parts of the Parker Villas Platform enable you to provide feedback, text, photos, audio, video, information, and other content (collectively, "Content"). By providing Content, in whatever form and through whatever means, you grant Parker Villas a non-exclusive, worldwide, royalty-free, sub-licensable and transferable license, for the term of the protection of the rights so licensed, to use, reproduce, modify, adapt, translate, create derivative works from, publish, publicly perform, publicly display, distribute and otherwise exploit such Content on the Parker Villas Platform, in all media now known or later developed. Where applicable and permitted under applicable law, you also agree to waive and not enforce any "moral rights" or equivalent rights, such as your right to be identified as the author of any Content, including Feedback, and your right to object to derogatory treatment of such Content.
Parker Villas may charge fees (and applicable Taxes) to Hosts and Guests for use of the Parker Villas Platform. More information about when service fees apply and how they are calculated can be found on our Service Fees page. Except as otherwise provided on the Parker Villas Platform, service fees are non-refundable. Parker Villas reserves the right to change the service fees at any time, and will provide Members notice of any fee changes before they become effective. Fee changes will not affect bookings made prior to the effective date of the fee change. If you disagree with a fee change you may terminate this agreement at any time pursuant to Section 13.2.
You must follow these rules and must not help or induce others to break or circumvent these rules.
The agreement between you and Parker Villas reflected by these Terms is effective when you access the Parker Villas Platform and remains in effect until terminated.
You may terminate this agreement at any time by sending us an email or by deleting your account.
If you breach these Terms, we may suspend or limit your access, remove Listings, or cancel bookings.
We provide the Parker Villas Platform and all Content "as is" without warranty of any kind and we disclaim all warranties, whether express or implied.
Neither Parker Villas nor any other party involved in creating the platform will be liable for any incidental, special, exemplary or consequential damages.
This Dispute Resolution and Arbitration Agreement only applies to you if your country of residence is the United States.
Disputes will be resolved exclusively through final and binding arbitration.
We welcome your suggestions, comments and feedback on the Parker Villas Platform. If you provide Feedback, you grant us a non-exclusive, worldwide, royalty-free, irrevocable license.
These Terms are governed by and construed in accordance with Irish law.
Our Additional Legal Terms, Policies, and Standards are incorporated by reference.
If you have any questions about these Terms please email us at [email protected].
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